QRhopRefunds and cancellation
How the first-payment refund and subscription cancellation work for QRhop Premium.
Full refund within 14 days of your first payment
Request a refund within 14 days of your first Premium payment to receive that payment in full. Renewal payments are not covered by this voluntary guarantee. Your statutory rights still apply.
Cancel automatic renewal
Sign in, open Subscription and billing, and use the Paddle customer portal to stop the next automatic renewal at any time. Cancellation without a refund keeps access until the paid period ends. Cancellation does not automatically refund a payment.
Request a refund
Email anjwoo220@gmail.com with your account email and the transaction ID on your Paddle receipt. Never send card numbers or passwords. When a full first-payment refund is approved, the related subscription ends and paid access is removed. Paddle processes the refund to the original payment method; processing time depends on the payment provider.
Duplicate charges and service problems
Contact support about duplicate charges or service problems. This policy does not limit cancellation, refund or consumer rights required by law. No payments are collected before Premium sales begin.